Welcome to Harris County Municipal Utility District #287
WCA Waste Notice of Reduced Services Due to COVID-19 Pandemic
April 6th, 2020
A reduction in WCA staff due a positive COVID-19 test is temporarily affecting recycle and bulk trash collection for your neighborhood. Your new schedule, until further notice, will be:
- No recycle collection services are being offered at this time. Please do not place your recycle cart out. No items will be collected from your recycle cart.
- Regular household waste placed inside your trash cart will be collected as usual on each scheduled collection date.
- Bulk trash collection (items or bags placed outside your trash cart) is limited to a two item or two bag maximum.
For questions, please contact WCA, at 281-368-8397 or firstname.lastname@example.org.
March 31st, 2020
At WCA, our highest priority continues to be the health and well-being of our customers and staff during an evolving situation. Last night, we learned that one of our drivers has tested positive for the COVID-19 virus. As a precaution, the helpers and other drivers who have been in close contact with this driver have been quarantined.
How Will This Affect Your Service?
WCA provides an essential service for the Houston Metroplex and our mission is to provide the best service possible to our communities. For now, our priority will shift to collect the putrescible waste first. This is the material that begins to breakdown and decompose first in the Houston heat.
This means that residents need to separate their putrescible waste from their bulk waste to ensure proper and timely collection. A two-bag maximum for bulk, per home, will be picked on your scheduled service day. WCA/VF Waste Services will not be collecting carpet or construction materials as regular collection related to this event.
Effective Tuesday, March 31, 2020 – Until Further Notice
- We are suspending recycle service for the greater Houston area.
Please Note: Suspended services due to this event will not be made up or pushed to another service day.
WCA/VF Waste services made these decisions due to the severity of the conditions, and safety concerns to our community and the WCA family. We thank you for your partnership and for your patience and continued trust in WCA/VF Waste Services.
Please take care and be safe throughout the remainder of this event.
WCA/VF Waste Services Municipal Department
Please Note: If you have any questions please call or email customer service:
- Phone: 281-368-8397
- Email: CSHouston@wcamerica.com
The following information is being provided to help you become familiar with the policies and procedures relating to your water and sewer service.
You may now pay via credit/debit/prepaid card or eCheck. American Express, Discover, MasterCard, and Visa are all accepted. Listed below are our available options for your convenience.
First Billing Services assesses a convenience fee for each credit, debit, prepaid card and eCheck transaction. Card transactions will be assessed a 3.00% fee. One-time eCheck transactions will be assessed a $1.00 fee, and recurring eCheck transactions will be assessed a $1.00 fee.
Log onto EDP’s Payment Portal or contact EDP at 832-467-1599 to sign up for auto payments. You can select your payment method, enter your due date of the 28th, and the payment amount. Each month, you will receive an email confirming the payment was successful.
Monday – Friday
8:00 am – 5:00 pm
Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to the District, to P.O. Box 3264, Houston, TX 77253-3264.
We’re Here to Help
Visit us at 17495 Village Green Drive, Houston, Texas 77040 or call (832) 467-1599.