Welcome to Malcomson Road Utility District

Malcomson Road Utility District has initiated its Drought Plan, due to a reduced water supply and ongoing hot and dry weather. As of June 25, 2020, Stage 1 restrictions are now in effect until further notice.

Stage 1 Response – MILD Water Shortage Conditions

Voluntary Water Use Restrictions for Reducing Demand:

  • Water customers are requested to voluntarily limit the irrigation of landscaped areas to Sundays and Thursdays for single-family residential customers with a street address ending in an even number (0, 2, 4. 6 or 8); Saturdays and Wednesdays for single-family residential customers with a street address ending in an odd number (I, 3, 5, 7 or 9); and Tuesdays and Fridays for all other customers and to irrigate landscapes only between the hours of 12:00 midnight and 5:00 am, and 7:00 pm to 12:00 midnight on designated watering days.
  • Water customers are requested to practice water conservation and to minimize or discontinue water use for non-essential purposes
  • Water Customers are requested to check for and repair all leaks, dripping faucets, and running toilets.

Water System Project

Dear Customer,

Malcomson Road Utility District will begin replacing their existing water well located on Lakewood Forest Drive.  Due to the complexity of this project, Malcomson’s Water Plant No. 1 will be out of service beginning June 2020 and is anticipated to be completed June 2021.  During construction, Malcomson will be relying solely on their Water Plant No. 2, which is supplied water from the North Harris County Region Water Authority.

During construction, Malcomson’s water system may experience a reduction in water pressure.  In the event Malcomson needs to activate their drought contingency plan, signs will be posted through out the district notifying its customers.  Malcomson’s drought contingency plan has various stages based on the water supply and the water demand. The plan also includes water restrictions based on the severity of the drought stage in effect.

For the duration of this project, we are asking customers to practice water conservation. Water conservation can include limiting irrigation to early mornings when evaporation is low, checking for any water leaks throughout the house and irrigation system, turn off faucets, and lower washing machine water levels.  If you would like additional information on ways to conserve water, please visit the Texas Water Development Board’s website at:

https://www.twdb.texas.gov/publications/brochures/conservation/index.asp

The goal is to avoid mandatory water restrictions this summer. Thank you in advance for your conservation efforts.

Malcomson Rd. U.D. Board of Directors

The following information is being provided to help you become familiar with the policies and procedures relating to your water and sewer service.

New Service Welcome Packet (PDF)
Water Quality Report (PDF)
DROUGHT CONTINGENCY PLAN (PDF)
COMING SOON – CUSTOMER PORTAL (PDF)

Payment Options

You may now pay via credit/debit/prepaid card or eCheck. American Express, Discover, MasterCard, and Visa are all accepted. Listed below are our available options for your convenience. 

First Billing Services assesses a convenience fee for each credit, debit, prepaid card and eCheck transaction. Card transactions will be assessed a 3.00% fee. One-time eCheck transactions will be assessed a $1.00 fee, and recurring eCheck transactions will be assessed a $1.00 fee.

Pay Online Now

Log onto EDP’s Payment Portal or contact EDP at 832-467-1599 to sign up for auto payments. You can select your payment method, enter your due date of the 17th, and the payment amount. Each month, you will receive an email confirming the payment was successful.

Call (832) 467-1599
Monday – Friday
8:00 am – 5:00 pm
Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to the District, to P.O. Box 3264, Houston, TX 77253-3264.
Our two office locations are 17495 Village Green Drive, Houston, TX 77040 and 2035 FM 359, Suite I, Richmond, TX 77406.
Both office locations have a drop box slot on the front door. In addition, there is a drop box on the gate located at 15903 Squyres Road, Spring, TX 77379. Please insert a check or money order, along with the payment stub, in the return envelope. Our payment processing department will post the payment the following business day.
Payments can be made via your at-home internet service. Please allow 7-10 business days, prior to the due date, for the payment to be received.

We’re Here to Help

Visit us at 17495 Village Green Drive, Houston, Texas 77040 or call (832) 467-1599.