Welcome to Northwest Harris County Municipal Utility District #20

The following information is being provided to help you become familiar with the policies and procedures relating to your water and sewer service.

Set Up New Service

New Service Welcome Packet (PDF)
COMING SOON – CUSTOMER PORTAL (PDF)
Water Quality Report (PDF)
Meeting Minutes

Payment Options

You may now pay via credit/debit/prepaid card or eCheck. American Express, Discover, MasterCard, and Visa are all accepted. Listed below are our available options for your convenience. 

First Billing Services assesses a convenience fee for each credit, debit, prepaid card and eCheck transaction. Card transactions will be assessed a 3.00% fee. One-time eCheck transactions will be assessed a $1.00 fee, and recurring eCheck transactions will be assessed a $1.00 fee.

Pay Online Now

Automatic Payments

Log onto EDP’s Payment Portal or contact EDP at 832-467-1599 to sign up for auto payments. You can select your payment method, enter your due date of the 17th, and the payment amount. Each month, you will receive an email confirming the payment was successful.

Live Agent Assisted Payments

Call (832) 467-1599
Monday – Friday
8:00 am – 5:00 pm

By Mail

Enclose payment stub with your check or money order in the return envelope provided. Please allow ample time to ensure delivery before the due date. Mail your payment, addressed to the District, to P.O. Box 3264, Houston, TX 77253-3264.

In Person

Our two office locations are 17495 Village Green Drive, Houston, TX 77040 and 2035 FM 359, Suite I, Richmond, TX 77406.

Night Drop Box

Both office locations have a drop box slot on the front door. In addition, there is a drop box on the gate located at 15903 Squyres Road, Spring, TX 77379. Please insert a check or money order, along with the payment stub, in the return envelope. Our payment processing department will post the payment the following business day.

Online Bill Pay Through Your Bank

Payments can be made via your at-home internet service. Please allow 7-10 business days, prior to the due date, for the payment to be received.

We’re Here to Help

Visit us at 17495 Village Green Drive, Houston, Texas 77040 or call (832) 467-1599.